Privacy Policy
This Privacy Policy explains what information we collect when you use our website and telehealth services, how it is used, and the rights you have over it.
Information we collect
Account and contact details you provide, such as your name, email address, phone number, state of residence, and date of birth.
Health information you submit through the intake questionnaire, including conditions, medications, allergies, and history, as well as information generated during your care.
Transaction information related to program purchases, and technical information such as device type, browser, and pages visited.
How we use information
To connect you with independently licensed providers, facilitate evaluations, and coordinate pharmacy fulfillment and shipping.
To operate, secure, and improve our services, respond to support requests, and send transactional messages about your orders and care.
To comply with legal, regulatory, and recordkeeping obligations that apply to telehealth and pharmacy services.
How we share information
With treating providers and partner pharmacies as needed to evaluate, prescribe, dispense, and ship your treatment.
With service providers who support payments, hosting, communications, and analytics under contractual confidentiality obligations.
When required by law, or to protect the rights, safety, and security of patients, providers, and our services. We do not sell your health information.
Your choices and rights
You may request access to, correction of, or deletion of certain personal information by contacting support@hypergevity.com, subject to legal retention requirements for medical records.
You can opt out of marketing communications at any time using the unsubscribe link in our emails. Transactional and clinical messages will continue while you have an active program.
Data security and retention
We use administrative, technical, and physical safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure.
Information is retained for as long as needed to provide services and to satisfy applicable medical, tax, and regulatory retention periods.
This page is provided for general information and does not constitute legal or medical advice.